I've experienced problems Along with the Tech Support for the home Net in addition so difficult we spent above one hour working with a difficulty. I’ve been obtaining for months and months.
• I had been bounced involving numerous agents, my phone calls have been disconnected, And that i received inconsistent data with regards to my agreement and special discounts.
However, the best just happened. Right after speaking with Telus small business, I was not pleased with the plan presented and asked to become tranferred towards the LOYALTY dept. She modified the cost of the info strategy but elevated the cost of the cellphone for just a Web of -$1. WHAT A JOKE!!!
@chris14 I wished to crystal clear up some inaccurate info. We're going to repair TELUS owned downed traces at no demand. We are going to only remove the line entirely for construction/renovation purposes but there is a rate involved. We despatched you A non-public concept in the event you want to maneuver forward with both state of affairs.
• I to begin with renewed my deal immediately after speaking by having an agent named Abdul, who gave me a offer which i recognized, even though it couldn’t match a proposal from Rogers.
I'm requesting a clear breakdown of my deal, such as all relevant discounts, and a fair resolution to the problems I’ve professional. Furthermore, I inquire that someone review the decision recordings to grasp the bad cure I been given from numerous agents.
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I would like a connect with from someone that has some selection generating electric power telus billing support on how I can near my accounts and be done with Telus.
Hi @Ben708 we surely value your loyalty with us and we want to aid. Make sure you keep an eye on your inbox for a information from us
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